Returns/Exchanges
Doggonnit! You got your GP gear and it doesn't fit? This guide will help you out.
PREORDER ITEMS
- Preorder items are eligible for size exchange or store credit only.
- Unworn within 14 days of receipt: We cannot accept exchanges for items that have been worn, hemmed, washed, or altered in any way.
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Exchange authorization: If you would like to initiate an exchange please email info@greasepointworkwear.com prior to sending your item back to receive a return authorization.
- Return Shipping: If you would like a return shipping label, we can email you one for $15 (domestic returns only, paid via PayPal). Or mail your order back to:
Grease Point Workwear 2429 SE 11th Ave, Portland, Oregon, 97214
IN STOCK ITEMS
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In-stock items can be returned minus a $30 restocking fee (this just helps us recoup our shipping costs). If an item is in-stock it can be returned and you will receive a refunded minus a $30 restocking fee.
- Exchanges accepted minus $30 restocking fee. If an item is in-stock it can be exchanged for different size or style, or redeemed for store credit with a $30 restocking fee (restocking fee to be paid via PayPal)
- Unworn within 14 days of receipt: We cannot accept returns for items that have been worn, hemmed, washed, or altered in any way.
- Return Shipping: Domestic orders will be provided a free return shipping label upon request. International customers are responsible for return shipping.
- Return/exchange authorization: If you would like to initiate a return/exchange on an in-stock item, email info@greasepointworkwear.com prior to sending your item back to receive a return authorization and a return shipping label.